Frequently Asked Questions

Download the Halo Clean app or visit haloclean.ae/book. Select your service, property type and preferred timeslot. Pay securely online and you’re booked.

We recommend 2-3 days for regular cleans and 3-5 days for deep cleans or move-in/move-out services. Last-minute requests are accommodated subject to availability.

Yes. We offer flexible rescheduling with reasonable notice. Manage bookings directly in the app.

Yes. Weekly, fortnightly and monthly recurring plans are available. Regular clients benefit from preferential rates, priority scheduling and a consistent team.

Regular cleaning covers everyday tasks – dusting, vacuuming, mopping, bathroom and kitchen cleaning. Deep cleaning goes further, covering behind appliances, inside cupboards, grout scrubbing and descaling.

We serve all areas including Al Marjan Island, Al Hamra, Mina Al Arab, Danah Bay, Al Nakheel and 25+ communities across RAK.

Yes. We offer office cleaning and commercial cleaning for businesses of all sizes, including hotels, retail, restaurants and shared workspaces.

We use the Diversey professional range – effective, non-toxic and safe for families, children and pets.

No. Our team arrives fully equipped with all products, tools and equipment.

Yes. Diversey products are specifically chosen to be safe for households with children and pets. No harsh chemicals or toxic residues.

Pricing depends on service type, property size and frequency. See instant pricing in the app or visit our pricing page.

No. The price you see at booking is the price you pay. All products and equipment are included.

Yes. All team members are professionally trained, vetted and insured with ongoing training.

Contact us and we will arrange to address it promptly. Your satisfaction is our priority.