Cleaning, laundry collection and home care for Gateway Residences I and II residents

Gateway Residences, Mina Al Arab: Cleaning, Laundry and Home Services

From AED 45.00/hr

Gateway Residences is two buildings with one name on two islands. Gateway Residences I is the nine-storey building at the entrance to Raha Island, with one and two bedroom apartments whose full-height glass and deep balconies look out over the waterways and mangroves; Gateway Residences II is its low-rise successor on Hayat Island, completed in 2025, with 146 one and two bedroom homes behind a curved façade, open beach access and the InterContinental and Anantara resorts a few minutes away. Both are apartment buildings first and foremost, which shapes everything from how a crew gets in to how the glass gets cleaned.

This page is for the people who live, own or let in either Gateway building. It covers what cleaning a Gateway apartment actually involves, the handover and first-year cleans that a new building like Gateway II needs, how laundry collection works from an apartment door, what owners need for a holiday let or a tenancy, and the practical side of building access. Everything is booked in the Halo Clean app with the price shown before you confirm.

Or book online from your browser.

Gateway Residences at a Glance

Gateway I stands where the bridge lands on Raha Island, beside Bermuda Villas and across the water from the Lagoon buildings; Gateway II sits on Hayat Island with Bay Residences and Marbella Villas for neighbours and Lagoon Walk across the canal. Both were built and sold by RAK Properties, the master developer of Mina Al Arab, and both hold the mix that one and two bedroom waterfront apartments attract: young couples, professionals commuting to Ras Al Khaimah’s industrial zones and the airport, investors letting long term and, increasingly, holiday-let owners trading on the resorts next door. The facts below are the ones that shape how these apartments get cleaned and looked after.

Gateway Residences I: a nine-storey building on Raha Island by RAK Properties, one and two bedroom apartments with open-plan living, floor-to-ceiling windows and generous balconies over the waterways
Gateway Residences II: a completed low-rise building of 146 one and two bedroom apartments of roughly 943 to 1,655 sq ft on Hayat Island, with a free-flowing façade designed around the water
Shared amenities across the two: outdoor pools, gyms, resident lounges, indoor and outdoor children's play areas, a games room at Gateway I and open beach access at Gateway II
Ground-level parking with one allocated space per apartment at Gateway I, 24 hour security at both, and retail, dining and the Lagoon Walk promenade a short walk or drive away

Lagoon Walk cafés and restaurants across the water, Choithrams about five minutes, Bloom and Al Mondial within seven, the InterContinental and Anantara minutes from Gateway II
Chubby Cheeks, Little Treasure and Red Bus nurseries nearby, Al Jazeera Al Hamra Boys School about six minutes
Al Jazeera Medical Clinic about seven minutes, RAK Hospital about twenty, Al Rifaa Mosque within ten
E11 in about seven minutes, RAK International Airport about 25, Al Hamra Mall about twelve, and limited public transport, so most households run a car

Both Gateway buildings are on our daily Mina Al Arab round. See all cleaning services in Mina Al Arab, the dedicated guides to home cleaning in Mina Al Arab and deep cleaning in Mina Al Arab, our house cleaning service for apartments, and holiday home management in Mina Al Arab if your apartment is let to guests.

Neighbouring communities: Bermuda Villas, Lagoon Views, Raha Island, Hayat Island.

What Cleaning a Gateway Apartment Involves

Gateway apartments are built around their glass. Floor-to-ceiling windows and a deep balcony are the reason people buy here, and they are also where the work is: salt haze and fine sand from the water settle on the outside of the glass and the balcony rail, humidity marks the frames and the sliding-door track, and the sun through all that glass shows every streak and every speck of dust on a dark floor. Inside, an open-plan one or two bedroom home has a kitchen that is part of the living room, so cooking film travels further than it would in a villa, and the bathrooms and the AC vents carry the humidity that any home on the water carries.

Gateway II adds the particular needs of a new building. In the first year after handover, builders’ dust keeps surfacing from behind skirting and inside cupboards, grout and stone need their protective residue removed, and the balcony and window tracks need clearing of the grit that construction next door blows in. Our crews clean in both Gateway buildings most weeks, and every booking sends a team of at least two cleaners with Diversey professional products and their own equipment, with the same crew returning on a recurring schedule wherever possible.

Room by room

Glass and balcony: floor-to-ceiling windows cleaned inside and, where the balcony gives safe access, outside, sliding-door tracks and frames cleared of humidity marks and sand, balcony floor and rail washed
Open-plan kitchen: hob, splashback, sink and worktops degreased, cupboard and appliance fronts wiped, the cooking film on nearby surfaces and light fittings removed, bins emptied and sanitised
Bathrooms: tiles, grout and glass descaled and sanitised, extractor covers checked, the sealant lines and shaded corners where lagoon humidity leaves mould
Bedrooms and living area: dusting from skirting to ceiling, mirrors and internal glass, wardrobe fronts, floors vacuumed and mopped so the sun through the glass shows nothing
AC vents and returns, the tops of tall furniture and the laundry cupboard, where an apartment that runs the AC all year collects its dust
Entrance and hallway: the first surfaces guests see and the ones that carry sand in from the beach and the promenade
Deep clean and handover extras when booked: inside cupboards and appliances, protective film and grout haze in a new apartment, high-level dusting and the balcony store

Which service fits

House cleaning for the weekly or fortnightly upkeep of an occupied apartment, priced by the hour
Deep cleaning for a move in, a move out, a post-summer reset or an apartment that has been let
Handover and post-construction cleaning for a new Gateway II apartment before the furniture arrives
Move-out cleaning to the landlord's or RAK Properties' handover checklist, with photos for the deposit
Sofa, mattress and carpet cleaning for the soft furnishings that hold humidity in an apartment on the water
Laundry collection and an ironing add-on so the washing leaves with the crew

A regular clean of a one bedroom Gateway apartment is usually two to three hours; a two bedroom home with a big balcony and a lot of glass takes a little longer, and a move-out or handover deep clean is most of a day for a two-cleaner crew. You choose the hours in the app and the price is shown before you confirm: house cleaning starts at From AED 45.00/hr, with the total for your apartment calculated from the hours you book. Building access is arranged in advance with you or with building security, so the crew arrives at the time you chose rather than waiting in the lobby.

Laundry Collection in Gateway Residences

A one or two bedroom apartment has a washing machine and nowhere to dry a duvet cover, and a balcony over the water is not the answer. Our laundry collection service takes the bag from your door, has each item washed and pressed, dry cleaned or steam pressed by a specialist laundry partner and returns it in around three days, labelled and scanned at every step, with one collection charge for the whole order. Many Gateway households hand the bag to the cleaning crew on their regular visit or to the driver at the door; if you would rather have the ironing done at home, add the ironing option to a house cleaning booking and the cleaner presses your clean laundry while the rest of the apartment is done.

Holiday Homes and Rentals in Gateway Residences

One and two bedroom apartments a few minutes from the InterContinental, the Anantara and the beach are exactly what short-let guests and long-term tenants both look for in Mina Al Arab, and a large share of Gateway apartments are owned by people who do not live in them. If you own here and let, the practical questions are the same either way: who turns the apartment around between arrivals, who holds the keys and meets the check-ins, and who is accountable when something is not right. Our holiday home management in Mina Al Arab covers listing, pricing, guest care, RAKTDA permits and hotel-standard turnover cleaning for a published share of rental income, with building and community approvals confirmed per unit before anything is listed. Owners who let long term use our landlord support for move-in and move-out cleaning and inspections, and our keyholder service holds keys and smart-lock codes for cleaners, contractors and check-ins while you are away.

Turnover cleaning in the Gateway buildings runs to the same standard whether the next arrival is a guest or a tenant: beds made with fresh linen, bathroom sanitised, kitchen reset, glass and balcony cleared of salt haze and sand, and a photo record sent when the crew leaves. One accountable team means one phone number when the guest calls about the AC.

Living in Gateway Residences: Access, Buildings and Practicalities

An apartment building has its own access rules on top of the community gate. Security registers visitors and contractors at the Mina Al Arab entrance, each Gateway building has its own entrance, lifts and arrangements for contractor parking and waste, and everything sits within the rules that RAK Properties, which manages the master community, publishes through its community management team and eServices portal. Our crews clean in both buildings most weeks, so they know which entrance to use, where the lift is and where the bags go, and the booking calendar only offers times that fit the community’s daytime contractor hours.

What we need from you is simple: which Gateway building, the apartment number, any instruction the building has given you, and how the crew gets in if you are out, whether that is a key with our keyholder service, a smart-lock code or a key left with building security where the building allows it. Parking at Gateway I is one allocated space per apartment, so crews park where the building directs contractors, never in residents’ bays, and take waste out with them rather than leaving it in the corridor bins.

Seasonally, a waterfront apartment asks for different things. Summer humidity is the bathroom, window-frame and AC season, when a fortnightly clean earns its keep; winter is the balcony and beach season, when sand and outdoor living put the load on the glass side of the home; and the weeks before Eid, the end of the school year and the start of the winter letting season are when deep cleans, laundry collections and guest resets all land at once, so those dates are worth booking early. New Gateway II owners add a fourth season of their own: the handover clean, then a deep clean after the first summer once the building has settled.

Every Service Your Gateway Apartment Needs

House Cleaning

Weekly or fortnightly upkeep for an occupied apartment, same crew where possible, priced by the hour in the app.

Deep Cleaning

Move-in, move-out and post-summer resets that reach inside cupboards, appliances and AC grilles.

Post-Construction Cleaning

Handover cleaning for a new Gateway II apartment: builders' dust, grout haze and protective film removed before you move in.

Laundry Collection

Collected from your door, washed and pressed, dry cleaned or steam pressed, and returned in around three days.

Holiday Home Management

Listing, guests, permits and turnover cleaning for owners who let a Gateway apartment, approvals confirmed per unit.

Keyholder Service

Secure key and smart-lock access for cleaners, contractors, deliveries and check-ins while you are away.

The seasonal extras a waterfront apartment needs are booked the same way: sofa and upholstery cleaning and mattress cleaning for the soft furnishings that hold humidity, AC duct cleaning before the heat, curtain cleaning for the full-height drapes that catch the sun and the salt, and pest control for the mosquitoes that come with mangroves next door.

Booking From Gateway Residences

Set your Gateway building and apartment in the Halo Clean app once and every booking after that takes a minute. Choose the service and the hours, pick a day and time, add any building or access note, and the price is confirmed before you pay. Recurring visits are booked once and run on their own.

Book Cleaning in Gateway Residences

From a weekly clean of a one bedroom to the handover clean of a brand-new Gateway II apartment, Halo Clean looks after both Gateway buildings properly, on time and by people who know the lifts and the lobbies. Book in the app, online, or call or WhatsApp 054 175 4256 between 8am and 8pm, seven days a week.

Frequently Asked Questions

How much does cleaning cost in Gateway Residences?

House cleaning is priced by the hour, with the rate shown in the Halo Clean app and the total for your apartment calculated from the hours you book before you confirm. A regular clean of a one bedroom is usually two to three hours, a two bedroom with a big balcony a little longer, and deep cleans, handover cleans and move-out cleans are quoted by the size and condition of the apartment. There are no extra charges for building access or parking.

Do you clean both Gateway Residences I and Gateway Residences II?

Yes. Gateway I on Raha Island and Gateway II on Hayat Island are separate buildings a few minutes apart, and our crews cover both on the same Mina Al Arab round. Tell us which building you are in when you set your address in the app, because the entrances, lifts and contractor parking are different.

How do your cleaners get into the building and the apartment?

Security registers service providers at the Mina Al Arab gate, and our crews know both Gateway buildings’ entrances and lifts. Add the building and apartment number and any instruction the building has given you to the booking, and we coordinate arrival with you or with security. If you are out, leave a key with our keyholder service, share a smart-lock code, or leave a key with building security where the building allows it.

My Gateway II apartment is brand new. What does a handover clean involve?

A handover clean brings a newly completed apartment to the point where you can furnish it: builders’ dust removed from every cupboard, drawer and vent, protective film and stickers taken off glass and appliances, grout haze and cement splashes lifted from tiles and stone, and the bathrooms, kitchen and balcony cleaned to living standard. We photograph the apartment before and after, and if we find snags for your developer’s defects list, we tell you. Book it for the days between key collection and furniture delivery.

Why does the glass in my apartment look streaky so soon after cleaning?

Salt. Air off the water carries salt and fine sand that settle on the outside of floor-to-ceiling glass within days, and the sun through the glass shows it. The inside is cleaned on every visit, the outside wherever the balcony gives safe access, and a squeegee finish rather than a cloth keeps the streaks away for longer. Glass that can only be reached from outside the building is the building management’s façade contractor, not a cleaning crew.

Do you collect laundry from Gateway Residences?

Yes. A Halo Clean driver collects from your apartment door, each bag is labelled and scanned, your items are washed and pressed, dry cleaned or steam pressed by our specialist laundry partner and delivered back in around three days. You can hand the bag to the cleaning crew on a regular visit or book a collection on its own, and prices are per item and per treatment, confirmed before collection.

Can I let my Gateway apartment as a holiday home?

Short lets in Mina Al Arab need a RAKTDA holiday home permit plus the building’s and the community’s own approval, which are confirmed per unit. Our holiday home management service in Mina Al Arab handles the permit, the listing, guests and turnover cleaning for a published share of rental income, and we confirm the approvals position for your apartment before anything is listed.

Can you clean while I am at work or overseas?

Yes, and most Gateway bookings happen that way. Leave a key with our keyholder service, share a smart-lock code, or arrange access with building security. The crew photographs the apartment when they finish and you receive a message, and keys are logged out and back in for every visit.

Which nearby communities do you also serve?

All of Mina Al Arab: Bermuda Villas beside Gateway I on Raha Island, the Lagoon Views apartments and Lagoon Walk across the water, Flamingo Villas, Malibu Villas and Granada on the mainland side, and the Hayat Island communities around Gateway II including Bay Residences and Marbella Villas. Our crews cover Al Hamra Village and Al Marjan Island on the same coastal round.

Ready for a Cleaner Gateway Apartment?

Book house, deep or handover cleaning for your Gateway Residences apartment in the Halo Clean app, add a laundry collection to the visit, or ask about holiday home management and keyholding. Call or WhatsApp 054 175 4256, 8am to 8pm, seven days a week.

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