Halo Clean is committed to protecting the privacy of our clients, website visitors and app users. This policy explains how we collect, use, store and protect your personal information.
What information we collect and when
How we store and secure your information
How our website uses cookies and analytics
How to access, correct or delete your data
When you book a service, we collect your name, email, phone number, property address and booking details. When you make a payment, card processing is handled by our PCI DSS-compliant payment processor – we never store your card details. When you visit our website, we use cookies for analytics (Google Analytics), advertising (Google Ads, Meta) and essential site functionality.
We use your information to provide and manage cleaning services, communicate about bookings, send quotes and invoices, improve our website and services, measure advertising effectiveness, respond to enquiries and comply with legal obligations.
We share information with trusted third parties who help deliver our services: our payment processor, Google (Analytics and Ads), Meta/Facebook (advertising) and our booking platform. We do not sell your personal information.
Your data is stored securely with access limited to authorised personnel. We take reasonable measures to protect personal information from unauthorised access, loss or misuse. Booking records are retained for as long as necessary to provide services or as required by law.
If you have questions about this privacy policy or how we handle your personal information, contact us at [email protected].
No. Card processing is handled entirely by our PCI DSS-compliant payment processor. We never see or store your full card details.
We use Google Analytics (traffic analysis), Google Ads and Meta/Facebook (advertising measurement), and essential cookies required for site functionality.
Yes. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
We retain personal information for as long as necessary to provide services and fulfil legal obligations. Booking records are kept for a reasonable period.
No. We do not sell personal information to third parties.
Contact us at [email protected] to request deletion of your personal information, subject to any legal retention requirements.
Ras Al Khaimah, United Arab Emirates. Email: [email protected]. Last updated: March 2026.
Contact us if you have any questions.
